Refunds

All ticket purchases will only be returned in full after the 14-day reflection period. Any Processed Refund is subject to a transaction fee of € 10 or $ 20. After the 14 days of reflection will be refused at any time the refund of the registration fee.

It is strictly forbidden for any company, organisation or attendee to attempt to host or organise any event in conjunction with, contiguous to or purporting to be related to Simply ORTHO Annual Meeting or its affiliates without the express prior permission and cooperation of Simply ORTHO Unipessoal Lda. In the event of a breach of these terms any tickets purchased will be rendered null and void. Simply ORTHO Unipessoal Lda reserves their right to take such legal action including a claim for damages as may be appropriate.

Your ticket remains our property and is a personal revocable license, which may be withdrawn, and admission to a Conference may be refused at any time upon a refund of the printed registration price.

If you are eligible under applicable law to avail of a right to cancel your purchase of a ticket within 14 days without giving any reason and to receive a reimbursement of payments, you need to notify us in writing of your decision to cancel your Conferences ticket within 14 days of the day the contract for distance selling was concluded. The refund will be made in the same form as the original payment was received (for example, a credit card payment will refund to same credit card account number).

All purchases tickets are non-refundable in their entirety after the end of this 14 day ‘cooling off’ period. You acknowledge that all refunds are subject to deduction of a €10 or $10 transaction fee or as otherwise advised (depending on the currency of your original transaction).

Our free and subsidised ticket promotions sometimes include a processing fee. This processing fee is non-refundable in its entirety.

The tickets you purchase are for your own personal use or that of your business only and may not be resold under any circumstances, including but not limited to use as part of any promotion or competition.

Reselling or otherwise transferring your ticket, not in accordance with the Terms, will void the ticket and the ticket holder will not gain entry into the Event. Where there has been any resale or attempted resale of any tickets (or any other breach of this term), we reserve the right to cancel the relevant tickets with immediate effect.

We reserve the right to cancel any ticket purchase made by any person or body whom we reasonably believe to be associated with any ticket re-selling or ticket broker.

Simply ORTHO Unipessoal Lda reserves the right to refuse admission to any event or conference for any behaviour, which it deems unacceptable, or for breach of the terms and conditions.

Simply ORTHO Unipessoal Lda will not be responsible for any tickets that are lost or stolen. The unauthorised use of photographic and recording equipment at events and conferences is prohibited. You consent to film and sound recording as attendees at any event or conference.

Simply ORTHO Unipessoal Lda and its subsidiaries will not be liable for any loss injury or damage to any person or property howsoever caused (save for death or personal injury as a result of Simply ORTHO Unipessoal Lda Limited’s negligence or for any other type of liability that cannot by law be excluded or limited.)

Simply ORTHO Unipessoal Lda will not be liable for the granting of any visas that are required to attend any event or conference. In the event that an attendee’s visa is not granted tickets will not be refunded for any event or conference.

Name changes will be facilitated free of charge. No name changes will be facilitated 30 days prior to the commencement of the event and the ticket price will be forfeited.

For questions about registration or assistance with any registration problems, please contact us at info@simplyortho-meetingfriends.com.

In the event that the purchaser is a consumer and to whom the European Directive on Consumer Rights (Directive 2011 / 83/ EU) applies, the consumer would be entitled to a cooling off period of fourteen days which would begin on the day the contract for distance selling was concluded.

If you have been selected to volunteer or speaker at the event but have already bought a ticket, you are not eligible for a refund.

We try to make sure that the Event programme, speakers, topics and venue and date are correct at the time of publishing, circumstances beyond our control may necessitate substitutions of Speakers, alterations in lecture titles, postponements, or cancellations to the content, format, themes, name, venue, timing or date of the event.

We reserve the right to do so at any time and will not be liable to you for any cost incurred by you as a result (including, without limitation, travel, accommodation and other expenses).

We will endeavour to notify you as soon as reasonably practicable of any substitutions, postponements, or changes by posting the updated information on Simply ORTHO Facebook Group, Facebook Page/Event and em www.simplyortho-meetingfriends.com.

If the Event is postponed, we will provide you with substitute passes for the new event. No refunds will be provided if the Event is postponed.